Versand

Alna, LLC

Shipping Policy

1. Processing Time:

• All orders are processed within 1-7 business days (excluding weekends and holidays) after receiving full payment. Orders placed on Fridays or during weekends/holidays will be processed on the following business day.

2. Shipping Rates:

• Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Methods:

• We offer standard shipping, expedited shipping, and express shipping options. Shipping times may vary depending on the selected method and destination.

4. Domestic Shipping:

• We currently offer shipping within USA and Europe. Delivery times typically range from 7-21 business days, depending on the shipping method and destination.

5. International Shipping:

• We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination and shipping method. Please note that customers are responsible for any customs duties or taxes imposed by their country.

6. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the provided link.

7. Shipping Delays:

• While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We appreciate your understanding in such situations.

8. Incorrect Addresses:

• Please ensure that your shipping address is accurate before placing an order. We are not responsible for any delays or additional costs incurred due to incorrect or undeliverable addresses.

9. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure a secure delivery location or contact the carrier for assistance.

10. Shipping Partners:

• We partner with reputable carriers for our shipping services. However, we are not responsible for the performance of our shipping partners.

11. Returns Due to Non-Delivery:

• If a package is returned to us due to non-delivery, the customer will be responsible for any additional shipping charges to reship the order.

12. Contact Information:

• If you have any questions or concerns regarding your order or our shipping policy, please contact us at (402) 417-2524 or alna@womanmuslimclothing.store This shipping policy is effective as of 01/01/2024 and may be updated without notice. Please review our policies regularly for any changes.